FAQ
Please check our FAQ page for more answers! Any of your burning questions that's not listed here, please contact us at help @ Mountainborn.com
How can I track my order?
Once your order is processed, you will receive an email with a tracking number. Use this number to monitor the status and location of your shipment on our website or through the designated courier service.
Can I return or exchange Mountain Born products if I'm not satisfied?
Our return policy allows for returns within 30 days of receiving your order. The items must be in unused and original condition. Visit our Returns & Exchanges page for detailed instructions.
Does Mountain Born offer international shipping?
Yes, we do offer international shipping. Shipping rates and delivery times may vary based on the destination. Please check our Shipping Information page for more details.
Why does Mountain Born choose to manufacture its products in the USA?
We believe in supporting local economies, ensuring ethical manufacturing practices, and maintaining strict quality control. Producing our goods in the USA allows us to uphold these values and provide you with the best possible products.
Are there any advantages to purchasing products made in the USA?
Absolutely! By choosing Mountain Born products made in the USA, you are supporting local businesses, reducing the carbon footprint associated with transportation, and ensuring adherence to rigorous quality standards.
What payment methods does Mountain Born accept?
We accept a variety of payment methods, including major credit/debit cards, digital wallets, and other secure online payment options. Choose the option that suits you best during the checkout process.
How can I contact Mountain Born customer support?
You can reach our dedicated customer support team through the "Contact Us" page on our website. We strive to respond to inquiries promptly and provide assistance with any questions or concerns you may have.